Urgent Care During Business Hours
If your pet is experiencing an urgent medical issue during our regular office hours, please call us before arriving. This allows our team to assess your pet’s needs, determine availability, and prepare for your arrival if we are able to provide care. If your pet requires immediate emergency treatment beyond what we can accommodate, we will help direct you to the nearest emergency veterinary hospital.
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What Is Considered a Pet Emergency?
A pet emergency is any situation that requires immediate medical attention for your pet. This can include accidents, injuries, sudden illness, or any other life-threatening situation. Some common examples of pet emergencies include:
- Severe injuries
- Difficulty breathing
- Inability to walk or stand
- Seizures
- Ingestion of toxic substances
- Severe bleeding
- Unconsciousness
- Severe vomiting or diarrhea
- Difficulty giving birth
- Difficulty urinating or defecating
- Injuries from a car accident or fall
If you notice any of these symptoms or any other concerning behavior in your pet, it’s important to seek emergency pet care immediately.
After-Hours Emergency Care
Our office is unable to provide 24/7 emergency services, but luckily our neighbors at The Airport Pet Emergency Clinic will be able to help. Please call them immediately at 423-279-0574. Our pets are too precious to risk waiting until tomorrow.
Once the emergency is handled, your pet will be able to transfer back to our care when they are deemed healthy enough for transport. Their follow-up care can also be handled in our office if we are your primary veterinarian.
Other Emergency Clinic Options:
(2 hours from Johnson City)
10213 Kingston Pike
Knoxville, TN 37922
Poison Control
If you have a concern regarding accidental ingestion of food, medication, plants or any other toxin, please call the ASPCA Poison Control Hotline at 888-426-4435 or visit: www.aspca.org/pet-care/animal-poison-control.The APCC is your best resource for any animal poison-related emergency and are available 24 hours a day, 365 days a year.
You may also contact the Pet Poison Hotline* at 855-886-7965.
* A consultation fee may apply.
Using CareCredit® for Emergency Pet Care
Emergency pet care can be expensive, and it’s not always easy to come up with the funds on short notice. That’s where CareCredit® comes in. At Cherokee Hospital for Animals, we accept CareCredit®, a healthcare credit card that can be used to cover the costs of emergency pet care. It offers special financing options and low monthly payments, making it easier to manage the cost of your pet’s emergency care.
